F.A.Q.

Can you display these globes outside? 
Yes, all of our globes are suited for all weather display.
 
Do these globes light up? 
Yes, all of our globes are intended to be lit for best display, but they do not come with a light. If you would like to light them up for display, we offer a separate lamp stand to display them.
 
How do I assemble plastic bodies and faces? 
We include step by step instructions with every 13-1/2" globe.
 
Do you have wholesale pricing?
No, we are a small scale manufacturer, and still make everything by hand, subsequently we don’t generate anything in high volume. That is also why we make so many globes no one else does,  we simply can’t compete on price, so, we have to set ourselves apart with unique product. BUT but do offer a discount for volume purchases of our 13-1/2" globes, starting at 10% for 10 globes, and going up to 20% for 20 or more. 
  
When will my order be shipped?  
We ship daily Monday - Friday, as a general rule all orders are shipped same day if possible. Statutory holidays and weekends not included.
  
How soon will I get my order? 
We ship all orders by Expedited Air Mail which generally takes 3-5 business days. We are located in Canada on the west coast, so shipments to the east coast and southern U.S. can take a little longer.
 
My item arrived damaged? 
Please contact us at pogogas@gmail.com if your purchase arrives damaged.  
 
Do you accept returns?
No, all sales are final, however, upon approval, we will accept returns of un-opened items for exchange or store credit only.  You will pay the cost of return shipping, and no credit will be issued for the original the cost of shipping, and you will be charged for cost of shipping the exchange item to you.
 
-You MUST send returned items back via USPS or Canada Post and it must be insured. Any damage will be your responsibility, as it is ours when we ship to you.
 
-If required for shipment, any customs paperwork MUST indicate that the item is being returned to original seller for exchange, failure to do so will result in your package being refused do to accrued customs charges.
 
-We will not accept returns sent via UPS, FedEx etc, you MUST use USPS or Canada Post ONLY!
 
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