Can you display these globes outside?
Yes, all of our globes are suited for all weather display.
Do these globes light up?
Yes, all of our globes are intended to be lit for best display, but they do not come with a light. If you would like to light them up for display, we offer a separate lamp stand to display them.
Are they shipped fully assembled?
No, they are shipped un-assembled for safety as well as additional savings on shipping costs.
How do I assemble plastic bodies and faces?
We include step by step instructions with every 13-1/2" globe..
Do you offer wholesale pricing?
We don't have a wholesale program,, we are a small scale manufacturer, and still make everything by hand, subsequently we don’t generate anything in high volume. That is also why we make so many globes no one else does, we simply can’t compete on price, so, we have to set ourselves apart with unique product. If you would like to make a large purchase, please contact us by email at email@example.com
When will my order be shipped?
We ship daily Monday - Friday, as a general rule all orders are shipped same day if possible. Statutory holidays and weekends not included.
Can I pick up my order?
Yes, you can place your order online, and select "Local Pickup" as the shipping option, then email us to arrange pick up from our warehouse in Armstrong, B.C.
How soon will I get my order?
We ship all orders by Expedited Air Mail which generally takes 3-5 business days. We are located in Canada on the west coast, so shipments to the east coast and southern U.S. can take a little longer.
My item arrived damaged?
Please contact us at firstname.lastname@example.org if your purchase arrives damaged.
Do you accept returns?
No, all sales are final, however, upon approval, we will accept returns of un-opened items for exchange or store credit only. You will pay the cost of return shipping, and no credit will be issued for the original the cost of shipping, and you will be charged for cost of shipping the exchange item to you.
-You MUST send returned items back via USPS or Canada Post and it must be insured. Any damage will be your responsibility, as it is ours when we ship to you.
-If required for shipment, any customs paperwork MUST indicate that the item is being returned to original seller for exchange, failure to do so will result in your package being refused do to accrued customs charges.
-We will not accept returns sent via UPS, FedEx etc, you MUST use USPS or Canada Post ONLY!
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